Client management and issue resolutions are a key focus at Eye Media and we are committed to providing exceptional support and management services. 

 

When clients call Eye Media for technical and administrative support, they expect a level of service comparable to the quality of our products and deliverables.  In order to ensure that we are able to meet the demands of our client support calls and issues, Eye Media has developed an online support system for the recording, tracking and processing of support issues. This system is shared with our clients and allows for Eye Media and our clients to report issues, manage activities and monitor resolution in an online collaborative environment. Eye Media's Clients may log on to the Support Track System in the Secure Members area of this site.